Shipping Policy

Shipping Details

*USPS is currently experiencing delays and unprecedented volume increases at this time. We are shipping as normal however, USPS is often delaying packages in transit. Please be aware of this as you finalize your purchase.*

 

FREE SHIPPING ON ALL ORDERS!!

Orders cannot be canceled or changed after being placed.

If you order multiple times in one day please email us if you would like for us to combine your order.

PLEASE double check your shipping address! You will be charged for us to ship it the second time should you enter the wrong address. 

International Shipping 

Unfortunately, international shipping is not available at this time. Please reach out to us at shop.add.frill@gmail.com if this is something you are interested in.  

Shipping Policy

If your package is lost in transit please email us at shop.add.frill@gmail.com so we can file a claim for the package. Once the investigation is complete, should we not be able to locate your package, we will reship your items. If the items are no longer available, we will refund your order. USPS mail must be in transit for 15 days before we can file a claim for the missing package.

**Please note we are not responsible for stolen packages. If the shipping carrier confirms delivery we are unable to issue a refund at this time. If products are marked as delivered, please contact the carrier regarding your package. 

We are not responsible for any delays caused by our mail carriers and will not refund shipping charges if USPS does not meet their guaranteed shipping times. Please contact them directly if your items are not delivered in a timely manner. 

USPS 1-800-275-8777